Privacy Policy

Effective Date: January 1, 2025

Last Updated: December 5, 2025

Introduction

Welcome to CyRoot Academy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyrootacademy.org and use our educational services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

Personal Information You Provide

We may collect the following personal information that you voluntarily provide to us:

•      Name and contact information (email address, phone number, mailing address)

•      Account credentials (username and password)

•      Learner information  

•      Payment and billing information

•      Course enrollment and academic progress data

•      Communications with us (feedback, questions, support requests)

Information Collected Automatically

When you access our website, we automatically collect certain information about your device and usage:

•      Log data (IP address, browser type, operating system, pages visited)

•      Device information (device identifiers, mobile network information)

•      Usage data (time spent on pages, links clicked, features used)

•      Location data (general geographic location based on IP address)

•      Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

•      Providing, operating, and maintaining our educational services

•      Processing your enrollment and managing your account

•      Personalizing your learning experience and content recommendations

•      Communicating with you about courses, updates, and support

•      Processing payments and preventing fraudulent transactions

•      Analyzing usage patterns to improve our services and user experience

•      Sending marketing communications (with your consent)

•      Complying with legal obligations and enforcing our terms

•      Protecting against security threats and illegal activity

Disclosure of Your Information

We may share your information in the following circumstances:

•      Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)

•      Educational Partners: With instructors, teaching assistants, or educational content providers as necessary for course delivery

•      Legal Requirements: When required by law or to respond to legal processes

•      Business Transfers: In connection with a merger, sale, or transfer of company assets

•      With Your Consent: When you provide explicit consent for specific sharing

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

•      Access: Request access to your personal information

•      Correction: Request correction of inaccurate or incomplete information

•      Deletion: Request deletion of your personal information

•      Opt-Out: Opt-out of marketing communications

•      Data Portability: Request a copy of your information in a portable format

•      Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: info@cyrootacademy.org

By using our services, you acknowledge that you have read and understood this Privacy Policy.